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Collection Operations

How InterStation collects across borders. From amicable demand to legal escalation — our four-stage operational framework.

Four disciplines. One outcome.

Every case begins with intelligence. Every case ends with funds in your account. The path between those two points depends on the debtor, the jurisdiction, and the law. We operate four specialised disciplines — deployed individually or in sequence.

Professional negotiation in the debtor's language, referencing their local law. Cultural fluency, not call-centre scripts. 70% of cases resolve here — because most debtors pay when they realise someone competent is watching.

70% resolution rate

When negotiation fails, legal instruments take over. Mahnung. Mise en demeure. Letter Before Action. European Payment Order. We know which drawer to open in which jurisdiction — and we open it correctly the first time.

50+ law firms

Cross-border debt collection across 160+ jurisdictions. Native-speaking agents, local attorneys, government-verified data sources. Not a forwarding service — a field operation.

Commercial Debt Collection

B2B invoice collection for companies that trade internationally and have grown tired of writing off receivables. Success-based. No win, no fee. Your cost until we collect: zero.

85% success rate

Not sure which operation applies? Submit your case and we will assess which discipline — or combination — fits your situation. Free assessment within 24 hours.

Contact Us, Free Review

Film: Four Doors

Bursa. The machines run day and night here, and so does the excuse machine.

Nora Lindqvist runs Lindqvist Lager AB in Gothenburg, making ball bearings accurate to a thousandth of a millimetre. Serkan Yıldız of Yıldız Makina A.Ş. in Bursa buys them. Invoice 5518: €96,000, now 120 days overdue.

Attempt one was English emails. Twenty-nine reminders, twenty-nine replies, all saying the same thing: system update.

Attempt two was the sales rep. Magnus flew to the company's registered address. It was a wedding hall, on a Saturday, with four hundred guests. He stayed for the cake. The invoice stayed unpaid.

Attempt three was local. Deniz Aydın, InterStation's collector in Istanbul, took the case through InterStation's four operations.

One, amicable collection: a call in Turkish, from day one, citing the contract and the due date. Most cases end at this stage. Two, legal escalation: if the debtor stays silent, a payment order (ödeme emri) is issued through the Turkish enforcement office (icra dairesi), and the debtor has seven days to object. Three, international collections: a local lawyer in Bursa files where the debtor is based, instead of chasing from abroad. Four, commercial debt collection: success-based, so the creditor pays no upfront fee; court costs, where needed, are quoted separately in advance.

The payment order arrived on a Tuesday. Serkan had seven days to object and found no objection. He paid on day six, with interest.

The moral: there are four doors. Most debtors walk out of the first one. The rest need the right key.

Characters are fictional. Turkish procedure simplified for storytelling; timelines, fees and outcomes vary by case.

Contact us — free case review