International Debt Collection Agency
Cross-border B2B collections handled locally, in-language, on the ground. One point of contact for the whole global portfolio.
OPERATIONS / INTERNATIONAL
Your debtor is abroad. So are we.
International debt collection is not domestic collection with a longer phone call. It is a different discipline entirely — requiring local legal knowledge, cultural fluency, native language capability, and verified intelligence sources in every jurisdiction. This is what we do. It is all we do.
WHY INTERNATIONAL IS DIFFERENT
Four capabilities that define cross-border collection
Local legal knowledge
Every jurisdiction has its own debt collection rules, limitation periods, interest rates, and enforcement mechanisms. German Mahnverfahren. Italian decreto ingiuntivo. Brazilian protesto. UAE bounced cheque criminal liability. We do not Google these — we practise them.
Native language capability
We contact debtors in their language. Not through translation services — through native-speaking agents who understand the cultural context of a business negotiation in that country.
Verified intelligence sources
Our debtor data comes from government company registries, national court databases, EU corporate filings, and Allianz Trade credit reports. Not from scraped websites. Not from AI-generated summaries.
Global attorney network
50+ vetted law firms across 160+ jurisdictions. Not a list of names from a conference — professionals we have worked with for years, whose filing success rates we track, and whose invoices we have paid.
How International Collections Work
Phase 1 — Intelligence & Assessment
Debtor profiled. Jurisdiction assessed. Legal instruments identified. Collection probability calculated. You receive a Cross-Border Intelligence Report within 24 hours.
Phase 2 — Amicable Contact
Native-speaking agent deploys. Formal demand in local language citing local law. Phone contact. Negotiation. 70% of international cases resolve at this phase.
Phase 3 — Legal Escalation
If amicable fails: legal instruments deployed. Court filings. Payment orders. Enforcement. Seamless handoff — same case, same team, same portal.
View all 160+ jurisdictions
Frequently Asked Questions
Do you actually have people in 160+ jurisdictions?
We have native-speaking agents and vetted legal partners in 160+ jurisdictions. In our core European markets, we have dedicated in-house teams. In other jurisdictions, we work with local attorneys and collection professionals we have vetted over decades.
How is this different from a domestic agency that says "international"?
Most domestic agencies add "international" to their website and then forward your case to a partner they found online. Your case sits in a pile. Six months later you receive a report that says "debtor unresponsive." We do not forward cases. We work them — with local teams, local knowledge, and local legal instruments.
What currencies can you collect in?
Any. We handle EUR, USD, GBP, CHF, AUD, BRL, AED, SGD, and dozens of others. We also handle cross-currency disputes and FX conversion challenges.
What is the minimum case value for international collection?
No formal minimum. We assess every case on its merits. A EUR 5,000 debt in Germany with a solvent debtor is more viable than a EUR 500,000 debt in a jurisdiction with weak enforcement. We will give you an honest assessment.
How do I track my international case?
Through your InterStation client portal. Every action, every debtor response, every legal filing — visible in real time. You never need to ask for an update.
"They can restructure. They can relocate. They cannot outrun local knowledge."
Film: The Hot Desk
São Paulo: twelve million people, and one of them owes a furniture maker in Poznań for 900 hotel chairs.
Marek Nowak runs Nowak Meble in Poznań, Poland, and shipped 900 chairs across the Atlantic. Rodrigo Tavares of Tavares Hotéis Ltda runs three hotels in São Paulo. Invoice 3140: €74,000, now 150 days overdue.
Attempt one was the website chat. Twenty-one messages, twenty-one chatbot replies. The bot was very sorry, and had no budget.
Attempt two was the cousin. Paweł, already backpacking in Bolivia, took a bus to the address on the website. It was a hot desk, rented for one month in 2019. He left with a free trial membership.
Attempt three was local. Beatriz Lima, InterStation's collector in São Paulo, ran the case as an international collection.
One, verify: the federal company registry (CNPJ, Receita Federal) shows whether the company is active and who its partners are. Two, locate: filings at the state commercial registry (Junta Comercial) show the real head office, not the address on the website. Three, a native Portuguese speaker makes contact and serves a formal notice (notificação extrajudicial). Four, where the claim qualifies, the unpaid debt can be protested at a notary's office (tabelionato de protesto), where banks and credit bureaus can see it.
Rodrigo applied for a loan to open hotel number four. The bank saw the protest, and the loan did not happen. He paid the next morning, and the protest was cancelled.
The moral: they can relocate and they can rebrand, but they cannot outrun local knowledge.
Characters are fictional. Brazilian procedure simplified for storytelling; eligibility, costs and outcomes vary by case.