THE DIRECTOR'S BRIEFING

Frequently requested intel

Answers to the questions finance leaders ask before engaging an international debt collection partner. If your question is not here, contact us directly — we respond within 24 hours.

Getting Started

Fees and Costs

The Collection Process

Legal and Jurisdictions

Intelligence and Data

Enterprise and Portfolio

Frequently requested intel

How do I submit a case?

What information do I need to provide?

Is there a minimum debt amount?

How quickly do you begin working?

How does your success-based fee model work?

What about court filing fees?

Are there any hidden costs?

What if the case is unsuccessful?

What is your average collection rate?

How long does international debt collection take?

How do you protect our business relationship with the debtor?

What happens if the debtor disputes the debt?

Can I track my case in real time?

Do you handle cases in my debtor's jurisdiction?

What legal instruments do you use?

Can you enforce a judgment from one country in another?

What about statute of limitations?

Where does your debtor intelligence come from?

What is a Cross-Border Intelligence Report?

Do you share my data with third parties?

Do you handle portfolio cases?

Can you integrate with our accounting system?

Do you offer ongoing receivables management?

Question not answered?