LEGAL

    Privacy Policy

    Last updated: March 2026

    INTERSTATION PRIVACY POLICY

    1. DATA CONTROLLER

    InterStation, 128 City Road, London, EC1V 2NX, United Kingdom. Contact: privacy@interstation.com

    2. DATA WE COLLECT

    โ€” Contact information: name, email, phone number, company name, position

    โ€” Case information: debtor details, jurisdiction, amount, invoice documentation

    โ€” Technical data: IP address, browser type, pages visited (via analytics)

    โ€” Communication records: emails, messages, and call notes related to your case

    3. WHY WE COLLECT IT

    โ€” To assess and process your debt collection case (Article 6(1)(b) GDPR โ€” contractual necessity)

    โ€” To communicate with you about your case (legitimate interest)

    โ€” To improve our services and website (legitimate interest)

    โ€” To comply with legal obligations (Article 6(1)(c) GDPR)

    4. WHO WE SHARE IT WITH

    โ€” Our vetted legal partners in the relevant jurisdiction (to work your case)

    โ€” Our technology providers (hosting, email, analytics โ€” all GDPR-compliant)

    โ€” Regulatory authorities (if required by law)

    We do NOT sell your data. We do NOT share it with marketing companies. We do NOT share it with anyone not directly involved in your case.

    5. DATA RETENTION

    โ€” Active case data: retained for the duration of the case + 6 years (UK limitation period)

    โ€” Marketing enquiries: retained for 2 years unless you request deletion

    โ€” Website analytics: anonymised after 26 months

    6. YOUR RIGHTS

    Under GDPR, you have the right to: access your data, rectify inaccuracies, erase your data (subject to legal retention requirements), restrict processing, data portability, and object to processing. Contact privacy@interstation.com.

    7. INTERNATIONAL TRANSFERS

    Your data may be processed in jurisdictions outside the EEA where our legal partners operate. We ensure adequate protection through Standard Contractual Clauses (SCCs) or equivalent mechanisms.

    8. COOKIES

    See our Cookie Policy at /cookies.

    9. SECURITY

    We use 256-bit TLS encryption, access controls, and regular security audits. Case data is classified from submission.

    10. CHANGES

    We may update this policy. Significant changes will be communicated via email to active clients.

    11. CONTACT

    privacy@interstation.com โ€” InterStation, 128 City Road, London, EC1V 2NX, United Kingdom